At Lavender Closet, we ensure that every order is carefully packed and delivered to you with love and care.
1. Order Processing Time
- Orders are processed within 1–3 business days after order confirmation.
- Customized or made-to-order outfits may require additional processing time, which will be communicated in advance.
2. Shipping Duration
- Domestic Shipping (India):
- Orders are delivered within 4–7 business days after dispatch, depending on your location.
- Delivery timelines may vary during festivals, sales, or unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout or informed at the time of order confirmation.
- Any additional charges such as remote area fees (if applicable) will be communicated before dispatch.
4. Order Tracking
- Once your order is shipped, tracking details will be shared via WhatsApp, SMS, or email.
- Customers are advised to track their shipment regularly for timely delivery.
5. Delivery Partners
We work with reliable courier partners to ensure safe and timely delivery of your orders.
6. Incorrect Address or Delivery Issues
- Please ensure that your shipping address and contact details are accurate at the time of placing the order.
- Lavender Closet is not responsible for delays or non-delivery due to incorrect or incomplete address details.
7. Delayed or Lost Shipments
- In rare cases of delay or loss during transit, we will assist you in coordinating with the courier partner.
- Lavender Closet is not liable for delays caused by courier services, natural calamities, or unforeseen events.
8. International Shipping
- International shipping availability and charges will be shared on request.
- Customs duties, taxes, and import charges (if any) must be borne by the customer.
9. Contact Us
For shipping-related queries, contact us at:
Lavender Closet
📧 Email: [lavendercloset2022@gmail.com]
📞 Phone: [9843455455]
